Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Delivery delays can occasionally occur due to factors beyond our control (e.g., weather, carrier delays).
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We currently ship to select countries. International shipping rates and delivery times vary by destination. Customs fees, duties, and taxes are the responsibility of the customer.
Damages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Contact Us
For questions about your order or shipping, contact us at fv.graphix@gmail.com.